Frequently Asked Questions
Everything you need to know about shopping with Hyde Boutique.
What is your standard shipping policy?
We offer complimentary standard shipping on all orders over $150. For orders below this amount, a flat rate applies. Most orders are processed within 1-2 business days and delivered within 3-5 business days.
How do I initiate a return or exchange?
We accept returns and exchanges on unworn items with original tags attached within 30 days of purchase. Simply visit our online return portal to generate a prepaid shipping label.
How can I ensure I am ordering the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for tailored pieces or consulting our live chat stylists for personalized advice.
Where are Hyde Boutique garments manufactured?
We pride ourselves on ethical craftsmanship. Our collections are designed in-house and produced in small batches by certified partners in Italy and Portugal to ensure the highest quality and fair labor standards.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order in real-time?
Yes. Once your order ships, you will receive a confirmation email containing a tracking number and a link to follow your package's journey directly to your door.